Please note- all new massage client and initial naturopathy consultation bookings will receive an email which includes an intake form that is required to be filled out prior to your visit; as well as your Zoom link if you have booked an online consultation.
If you do not receive this within 1 hour of booking, please check your junk folder first, before contacting me at hello@charlotteingram.com.au
IMPORTANT
If I have not seen you for a massage before, please book a ‘new client’ massage appointment
Please note: cold and flu symptoms- do not attend the clinic. For a naturopathy appointment, please make contact to arrange an online/phone appointment. For a massage appointment, please make contact to reschedule as soon as possible.
Cancellation policy
By booking a consultation with me you are committing to an appointment or service as described by the booking page (online or mentoring). Cancellations must be made with 48 hours notice or more. Providing less than 48 hours notice will incur a 50% service fee.
Failure to attend your booked appointment without notice will incur a 100% appointment fee.
Please ensure you contact the clinic via email at hello@charlotteingram.com.au if you need to change or cancel a booking and are unable to do this online (link can be found in your booking confirmation email)
